Contact
A person reads every one of these.
Ivorly is small enough that your message lands in a real inbox instead of a queue. We answer within one business day, usually sooner. If it is about an order, add your order number and we will get there faster.
Where is my order?
Tracking goes out in your shipping confirmation email. Orders leave here in 1 to 2 business days.
Something arrived wrong?
Tell us what happened and include your order number and we will sort it out. You will not be asked to jump through hoops.
Wholesale, press, or creators?
Use the address below and put the reason in the subject line so it reaches the right place. wholesale@ivorly.com